Terms and conditions
24FIVE is the trading name of Oneworld Ltd. a company licensed and duly registered in St. Vincent and the Grenadines under license number 26856 and is the owner of www.24five.com (“Website”) which includes all products and services offered by Oneworld Ltd and all rights are reserved in and to the Company. Oneworld Ltd is the owner of all intellectual property rights, including trade names, trademarks, logos and the names appearing on www.24five.com at all times. Unless expressly stated otherwise, the copyrights in the underlying HTML, text, graphics, audio clips, video clips and other information and material are owned by the Company. No person or entity may alter, modify, reproduce, reproduce, distribute, display, exploit, transmit, transcribe, reproduce, distribute, copy, publish, store or translate into any other form, any material or media on the Website, without obtaining the prior written permission of Oneworld Ltd.
Acceso al sitio web y descargo de responsabilidad
By accessing and/or using the Website and the services offered, the Website User agrees to be bound by the terms and conditions set forth herein, at any time and in any place. The Company reserves the right to suspend, modify, amend, or terminate access to the Website, or any part thereof, including the products and services offered through the Website, at any time, and the Company will not entertain any claim in respect thereof. The Company may change the terms and conditions, information, and materials contained on the Website, at any time and without prior notice, so it is up to the User to keep abreast of all information and/or changes on the Website. The User assumes the responsibility and obligation to ensure compliance with the laws, regulations and directives applicable in the country of residence. The User of the Website shall be liable for any unauthorized use of the Website or any illegal act in connection therewith. The User understands that the Website is neither a solicitation to purchase nor an offer to sell any product and/or service, to any person and/or entity, in any jurisdiction, where such product and/or service would be considered illegal under the laws of such specific jurisdiction. The website can be accessed worldwide and therefore some of the financial instruments described on the website may not be permitted for investment in some regions, whereby the user, in such cases, shall hold the company harmless from any consequences that may occur as a result of any impediments and/or restrictions. Trading in financial instruments may result in both losses and profits. The company does not offer its products and services to residents of the European Union, to citizens and residents of the United States, to citizens of the United Kingdom and Israel, to citizens of the Islamic State of Iran or to citizens and residents of St. Vincent and the Grenadines.
These terms and conditions are in addition to any agreement or any other supplemental document between the Company and the User.
The User is responsible for and assumes all risks associated with the use and storage of information on his or her computer or other means by which he or she may access and use the Website.
The Company does not guarantee that access to the Website and/or any of the products or services will be available at all times, or at any particular location at any particular time. The Company shall not be liable for any consequential, incidental, special, punitive, or exemplary damages of any nature whatsoever, arising out of any use or inability to use the Website or any of the products and/or services hereunder, nor shall the Company be liable to the User for any loss of profits, business losses, damages which may result from the use or loss of use of the Website and/or third party content, any inconvenience or delay, including any loss resulting from a cause over which the Company has no control, including the failure of communication lines. By using the Website, the User agrees to indemnify and hold harmless the Company and, where applicable, third-party content providers, from and against any claims, losses, liabilities, costs, and expenses (including, without limitation, attorneys’ fees) arising from the use of the 24 five Website, or any violation of the terms and conditions.
The data provided through the website is intended for informational purposes and private use only. The user may obtain advice from independent investment, financial, legal and tax advisors, if desired, before proceeding with an investment. All information provided through the Website should not be read, construed or interpreted as investment advice by the Company, or its Employees, Officers, Directors, Affiliates, Agents, Service Providers and/or Licensors. This website does not take into account the investment objectives, financial situation or specific needs of any user. Any person and/or entity should carefully consider their financial circumstances before entering into any transaction(s) and/or Agreement(s).
Any information obtained by the Company from a User, through the use of the Website, shall at all times be kept confidential and for lawful purposes. Information so obtained is only subject to disclosure in cases of a request imposed by any relevant supervisory body, legal request compelling the Company to disclose such information(s), or in cases where disclosure of such information is necessary to protect any of the Company’s legal obligations and/or rights.
Payment and security of funds
The User is bound by any agreement(s) accepted by such User, and in turn agrees to and accepts the online payment methods offered by the Company. Deposits and withdrawals are executed according to the agreement(s) entered into by the User and the Company. Withdrawals are made only upon receipt and approval of such request(s) by the Company.
The Company deals with several first class banks and client funds are held in segregated accounts, according to the Company’s policies and procedures, ensuring the continued safety of the funds. The Company is a member of the Investor Compensation Fund.
Please note: Due to fraud prevention and anti-money laundering laws, accounts that have never traded cannot withdraw funds within 30 business days of inactivity and must have completed trades of at least the “amount deposited / per 10 = X number of standard Forex lots” before withdrawals of substantial profits or initial deposits can be released. The same volume formula applies to existing accounts (with trading volume); they must have met the volume requirement before withdrawals are allowed.
Customer accounts in which no transactions have been made for a period of more than 30 calendar days shall be considered by the Company as inactive accounts. Such 30-day period shall commence on the first day following the expiration of the 30-day period in which no trading has been performed. Any new Trading Account for which the customer requests a withdrawal prior to the first 30 calendar days of trading will be considered by the Company to be a Dormant Account and will be subject to an inactivity fee of $150 USD per month. The Company may, at its discretion and from time to time, deduct the amount per month and/or for a longer period of inactivity. In addition, inactivity fees may be applied retroactively.
Linked sites and limitation of liability
Access to the website is non-exclusive and non-transferable and is made in accordance with the terms and conditions set forth herein, including any other agreements signed by the user. The website may contain hyperlinks to third-party websites and the company is not responsible for the content or accuracy of the information on any such sites and therefore does not endorse the content of such sites. The Company’s website is provided to the user on an “as is” and/or “as available” basis. The Company makes no warranties of any kind, including implied warranties.
The Company, including its Employees, Officers, Directors, Affiliates, Agents, Service Providers, and Dealers, does not warrant the accuracy, adequacy, or completeness of the information, products, and/or services within the Website, and expressly disclaims liability for any errors, interruptions, losses, damages or inaccuracies in the information, products and/or services provided through the Website.
Termination of an account is processed in accordance with the agreement(s) entered into between the Company and the User. Termination of an account may be initiated by either party to the Agreement and is delivered to the other party in writing via the lawful methods of delivery of such notice.
Prohibited Trading Techniques - Market Abuse
Circumvention and Reverse Engineering: You may not illegally access or attempt to access, reverse engineer, or circumvent any security measures we have applied to our Online Trading Facility and/or computer system(s). If, in our sole discretion, we determine that you are in breach of this clause, we reserve the right to take any action we deem appropriate, including, without limitation, completely blocking you from accessing our Online Trading Platform, blocking and/or revoking your Access Codes and/or terminating your Account. In these circumstances, we reserve the right to confiscate any profits and/or revenues generated directly or indirectly from the exercise of such prohibited trading activity and shall be entitled to inform any interested third party of your breach of this clause; we have and will continue to develop any tools necessary to identify fraudulent and/or illegal access to and use of our Online Trading Facility; any dispute arising out of such fraudulent and/or illegal trading activity shall be resolved by us in our sole and absolute discretion, in a manner we deem fairest to all concerned; such decision shall be final and/or binding on all participants; no correspondence shall be entered into.
Artificial Intelligence Software: The use of any software, which we determine, in our sole discretion, to be intended to apply any type of artificial intelligence analysis to our online trading platform and/or computer system(s) for the ultimate purpose of gaining an unfair advantage and exploiting our trading platform is absolutely prohibited; in the event that we determine, in our sole discretion, that any artificial intelligence software has been or is being used, we reserve the right to take any action we deem appropriate, including, without limitation, completely blocking you from accessing our online trading platform, blocking and/or revoking your access codes and/or terminating your account. In these circumstances, we reserve the right to confiscate any profits and/or revenues generated directly or indirectly from the exercise of such prohibited trading activity and or to charge you additional fees. In addition, we shall be entitled to inform any interested third party of your breach of this clause; we have, and will continue to develop any tools necessary to identify fraudulent and/or illegal access to and use of our Online Trading Facility; any dispute arising from such fraudulent and/or illegal trading activity shall be resolved by us in our sole and absolute discretion, in a manner we deem most fair to all involved; such decision shall be final and/or binding on all participants; no correspondence shall be entered into.
In addition, it is absolutely prohibited to use any software in a manner that may cause a serious negative impact on the performance of our servers and may prevent us from achieving the best possible result for our clients with regard to the execution of their orders. In the event that we identify any such activity, we reserve the right to take any action we deem appropriate, including, without limitation, completely blocking you from accessing our Online Trading Service, blocking and/or revoking your Access Codes, and/or immediately terminating your Account. You further acknowledge that once your Account has been terminated, we may settle any outstanding contracts/positions you have with us. In view of the above, please note that you will be strictly prohibited from opening any new trading Accounts and trading with our Company. However, in cases where you are able to successfully open an Account and trade with our Company due to any technical and/or human error, we reserve all rights to immediately close your Account upon identification, void any profit/loss generated, and refund the original deposit amount, excluding any deposit and withdrawal charges.
Illegal Trading Techniques: Internet, connectivity delays, and price feed errors sometimes create a situation where prices displayed on our Online Trading Facility do not accurately reflect market rates. The concept of using trading strategies intended to exploit pricing errors and/or concluding trades at off-market prices and/or taking advantage of Internet delays (commonly referred to as “arbitrage”, “sniping” or “scalping”, hereinafter collectively referred to as “Arbitrage”), cannot exist in an OTC market where the customer is buying or selling directly to the principal; Accordingly, we reserve the right, in our sole discretion, NOT to permit the abusive exploitation of Arbitrage on our Online Trading Facility and/or in connection with our Services; any Transaction or Contract that is based on price latency arbitrage opportunities may be revoked, in our sole discretion and without prior notice; further, in such cases, we reserve the right, in our sole discretion and without prior notice (a) to make any necessary corrections or adjustments to the Account(s) involved (including, without limitation, adjusting the price spreads available to you); (b) to restrict the involved Account(s)’ access to real-time negotiable quotes (including, without limitation, providing manual quotes only and subjecting any Order to our prior approval); (c) recover from the Account(s) involved any historical trading profits that we may document as having been obtained through such abuse of liquidity at any time during the customer relationship; (d) terminate the customer relationship and/or close all Accounts involved (including, without limitation, all other Accounts maintained by the same Account holder with us) immediately upon written notice; and/or (e) inform any interested third party.
Any indication or suspicion, in 24 FIVE’s sole discretion, of any form of arbitrage (including but not limited to profiteering without risk), abuse (including but not limited to patterns of trading activity by the participant indicating that the participant’s sole objective is to benefit financially without being genuinely interested in trading the markets and/or taking market risk), internal hedging in coordination with other parties, abuse of our “no negative balance” policy, fraud, manipulation, cash-back arbitrage or any other form of misleading or fraudulent activity, shall constitute all Transactions entered into and/or gains or losses realized as invalid. In such circumstances, we reserve the right to close/suspend (temporarily or permanently) all Client trading Accounts and cancel/all Transactions. In view of the above, please note that you will be strictly prohibited from opening any new Trading Accounts and trading with our Company. However, in cases where you are able to successfully open an Account and trade with our Company due to any technical and/or human error, we reserve all rights to immediately close your Account upon identification, void any profit/loss generated, and refund the original deposit amount, excluding any deposit and withdrawal fees.
We have and will continue to develop the necessary tools to identify fraudulent and/or illegal access to and use of our Online Trading Facility; any dispute arising from such fraudulent and/or illegal trading activity will be resolved by us in our sole and absolute discretion, in the manner we deem fairest to all concerned; such decision shall be final and/or binding on all participants; no correspondence will be entered into.
Changes in market conditions: please note that we will be under no obligation to contact you to advise you on appropriate action in light of changes in market conditions (including, without limitation, market disruptions) or otherwise. You acknowledge that the over-the-counter market for leveraged financial instruments is highly speculative and volatile and that, following the execution of any transaction, you are solely responsible for contacting us and monitoring open positions, and ensuring that further instructions are given in a timely manner. If you fail to do so, we cannot guarantee that we will be able to contact you and we accept no liability for any losses allegedly suffered as a result of your failure to do so.
Indemnification: Notwithstanding any other provision of this Agreement, you agree to indemnify and hold us, our Affiliates, and any of our Associates harmless from any liability, loss, damages, costs, and expenses, including, without limitation, legal fees, and expenses incurred in connection with and/or directly or indirectly related to, any fraudulent and/or illegal access and use by you of our Online Trading Facility and/or the prevention and/or remediation thereof, provided that such liabilities, losses, damages, costs, and expenses would not have arisen, but for our gross negligence, fraud or wilful default.
Any trading system or method of trading that is prohibited in accordance with market regulations and in accordance with the User Terms, such as Scalping systems, automated data entry and hedging systems or hedging that falls under the definition of market abuse, as well as any prohibited activity or abuse of our bonus system, is not permitted on 24FIVE within our platform and asset trading systems, as well as web trader, mt4 or mobile platform trading.
In similar or similar circumstances, we reserve the right to cancel all your transactions and/or close your account.
No personal or financial information, provided by the User, will be disclosed, given, sold, or exchanged to any third party. In rare circumstances, if the Company is required by the relevant legal authority or supervisory body or by legislation, the information(s) may be disclosed in such cases. As a general rule, the User(s) information will remain in the possession of the Company and will be treated as confidential at all times.
It is the User’s responsibility to maintain the confidentiality of account numbers and/or passwords and/or logins at all times. The User authorizes the Company to act on any instructions received in good faith.
Applicable law and jurisdiction
Without restricting the generality of the foregoing, the User may not make commercial use of the contents of the Web Site or include the contents of the Web Site in or with any other product that is created or distributed by the User, or copy the contents of the Web Site onto the User’s own or another User’s Web Site, without obtaining the prior permission of the Company.
In the event that, for any reason, any terms and conditions are held to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall remain in full force and effect.
Any translation of the contents of the website, including the products and services provided through the website, is made as goodwill for the convenience of the user. In the event of any dispute between the different language versions, the English version of the website shall prevail.